ALL AIRGUNS SALES ARE FINAL !!!

You must be OVER THE AGE OF 18  to purchase on our on-line and walk-in store. (Must be 21 for certain products)

You are responsible to determine that no laws or regulations prohibit your purchase or possession of airgun or optics products and that there are no other reasons that you cannot legally purchase or possess the product.

There are areas to which FT airguns LLC cannot ship airguns or other products. Certain states and municipalities have established certain limitations, and FT airguns LLC reserves the right not to ship particular products to certain locations. If we determine a product is going to be leaving the country we reserve the right to cancel any orders. 

We cannot ship airguns to the following locations:

  • States: Delaware, Illinois, New Jersey, Rhode Island, District of Columbia

  • Cities: Boroughs of New York. 

Pre-Ordered Items:

Pre-ordered items will ship as soon as possible. If you ordered both  in-stock and marked backordered products we will typically wait to ship everything together. If you would like us to ship the in stock items first, please call us at 2145130222. Additional shipping fees may apply.
 
Fulfillment
 
Our goal is to fulfill your order as fast as possible. Below are our minimum expectations for orders. Fulfillment is everything up until the label is put on the box and the carrier picks it up. 
 
In-Stock Accessories - Same day
 
In-Stock Guns (no services) - Same day
 
Guns with services (scope mounting/sight-in/tuning) - 1 business day
 
We almost always do these times, but sometimes we get big shipments of guns and quality is our number one priority. Please be patient with us!
 
Business hours are Monday-Friday 10AM-7PM.
 
Shipping 

No matter what shipping option is selected (Standard, Priority or Express) the above fulfillment times do not change. The shipping (once the carrier has the package) will be faster with Priority or Express selections.
 
FedEx Ground (US): 1–5 business-days in the contiguous 48 states; 3–7 to Alaska and Hawaii
 
FedEx Express: 1-4 business days. Only lower 48 states.
 
USPS Priority: 1-3 business days
Shipping charges
Free ground shipping on any order $199.00 and up shipped to the contiguous US including P.O. boxes and military APO, FPO and DPO destinations, excluding locations in Alaska, Hawaii and all U.S. territories. Delivery to Point Roberts, WA is routed through Canada.
Item restrictions may apply which will result in order cancellation. Only items with Canadian flag icons are able to be shipped to this location
Shipping charges depend on destination and item weight. To determine shipping, add the items to the shopping cart and click the Check Out button. The shipping options (with exact shipping charges) will be displayed on the screen after you fill out the destination ZIP Code. Free shipping may not be combined with a coupon.
 

International Shipping

***If you order is confiscated by your customs agency, FT airguns LLC is not responsible for the loss, nor will we reimburse you for the cost of the impounded products or their shipping cost.***

FT airguns LLC does ship accessories to a limited number of international countries (no airguns or optics). It is up to you to research and adhere to your local airgun & airgun accessory laws. The website will come up with an error if you are in a country we do not ship to. There are some countries that have specific regulations that we cannot ship certain products to. If you order a restricted product we may have to cancel your order.

We do not ship optics, night vision, etc. out of the United States. 

FT airguns LLC Return Policy
 
ALL AIRGUN SALES ARE FINAL
 
You have 48-hours from receiving your order to report any missing items or physical damage. Please test all your products to make sure they are functioning correctly as soon as possible. We have a 15-day return policy, returns of product must be defective and the refund will be issued in the form of a store credit. 
 
We will allow a return of any defective ITEM for a store credit refund up to 15-days of delivery. After the 15-day window refunds are still possible, but will require a 35% restocking fee. 
 
If a refund is requested with a ITEM in Good working condition a minimum 35% restocking fee will be assessed and charged plus  RETURN DISPATCH SHIPPING CHARGES AND FEES
 
FT airguns LLC will closely inspect any defective guns that are returned. In the case of customer tampering, incorrect tuning or use we reserve the right to withhold a percentage of the refund.
 
Restocking Fee: Items that are returned for reasons outside of defectiveness will be subject to at least a 35% restocking fee. This amount may be higher upon evaluation of the situation. 
 
*PayPal has stopped refunding processing fees to customers (11/20/2019).
 
Airgun Warranty Policy: 
 
Most manufacturers do have at least a 1 year warranty on their airguns (FX airguns have 3 years). FT airguns LLC is an authorized service center for the airgun brands we sell. Typically if an airgun needs service it will be returned directly to FT airguns LLC. In some cases we may have you send it to the manufacturer for repair. 
 
FT airguns LLC will cover the shipping cost both ways for warranty work up to 90-days from purchase. After 90-days the customer is responsible for the shipping cost to send the gun in (one-way) and we will cover the return cost after repair. 
 
Please remember that PCP airguns are highly technical products with many moving parts, seals, etc. that will need maintenance over time. There are certain o-rings and parts that are not covered under warranty, but considered routine maintenance (breech o-rings for example). 
 
Due to the complexity of these products there are many times that incorrect use can cause issues. These type of issues can be evaluated and would not be covered under warranty (installing aftermarket power kit parts for example or incorrect tuning). 
 
*Defectiveness includes leaking guns, physical damage, misfiring, non-functioning and abnormal performance. What is defective may be up to interpretation. FT airguns LLC reserves the right to determine if a product is truly defective before issuing a refund. 
 
Accuracy: No airgun manufacturers that we sell have accuracy guarantees. 
 
Optics:
All optic warranty related issues will be worked with the manufacturer directly. Almost all the optics we sell have a limited lifetime warranty. We have a 15-day return policy and any refunds will be issued in the form of store credit. 
 
Restocking Fee: Items that are returned for reasons outside of defectiveness will be subject to at least a 35% restocking fee plus  RETURN DISPATCH SHIPPING CHARGES AND FEES

Please note the reason for your return on a copy of your original invoice and include with your securely packaged items to the following address:

FT airguns LLC

359 Lake Park Rd #128, Lewisville, TX 75057

 If you have any questions or concerns, please contact us info@FTAIRGUNS.COM

 • We will prosecute fraudulent orders.

• Because of the nature of the products that Ftairguns supplies, we must perform an extensive validation of orders. This may include verification of shipping and billing information, phone calls to customers, verification of valid e-mail, cardholder information and cardholder authorization.

• Fraudulent orders will be prosecuted to the full extent of the law.

• Price and availability are subject to change without notice. However, we do our best to provide our customers with up-to-date and error free product information. In the event that there is a pricing glitch or mistake, FT airguns LLC is not obligated to honor pricing mistakes. If you place an order and it is found to contain a pricing error we will contact you by email or phone to inform you that your order can't be fulfilled. Your credit card will not be charged.

• We reserve the right to speak to only the card holder. If a fraudulent order is suspected we will wish to speak with the card holder and a phone number must be given to us. The cardholder can not call us.

• Order tracking and shipping information is available after an order that has been confirmed, billed to the customer and shipped.

* An adult signature will be required for all sales of airguns.

Credits

Unless otherwise indicated on the face of the invoice, all prices are quoted on a per pound basis. Buyer is responsible for any tax or government charges imposed upon the sale or transfer of the Product. Buyer shall not have any right to set off any amounts due hereunder against any amounts which may become payable to Seller under any other agreement.

  • How can I pay for my order?

    We accept Visa, MasterCard, Discover and American Express credit and debit cards, wire transfer, ACH, check  for your convenience.

  • Can I track my order?

    Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier, Usually ship same business day