Returns Policy
Within 30 days of receipt of your order, you may return most items in original packaging with a copy of your original invoice.
Items that are used, not in original packaging, or otherwise not in new and sellable condition cannot be returned without prior authorization from an FT airguns representative. If approved, a restocking fee of no less than 15% may apply.
Shipping charges are non-refundable. The customer is responsible for shipping returned merchandise, and the product should be packaged safe and insured. Any damage that occurs in return shipping is the responsibility of the customer.
Any merchandise that has been tampered with, customized, or shows any sign of use will not be eligible for return.
Refunds and exchanges will be processed within 2 weeks from the time we receive all eligible merchandise back to our facility.
All credit card cancellations and/or refunds will be subject to 5% transaction fee to cover bank fees.
Please note the reason for your return on a copy of your original invoice and include with your securely packaged items to the following address:
FT Airguns
1005 North Elm, Denton TX 76201
For any questions or concerns, please contact us at 214 513 0222
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.